At YUMIND, we are always here to help.
Please find answers to frequently asked questions about YUMIND collaboration services. If you have a question not answered here, please contact us.
Q: How to order in bulk?
Step 1: Inform us the model and quantity you need and payment method.
Step 2: Make a PI for you to confirm the order details.
Step 3: Arrange the payment after we confirm your order.
Step 4: Delivery your goods within the stipulated time.
Q: Are your products safe and quality assured?
Yes, we are certified by CE, RoHS, IEC62133, MSDS, UN38.3, FCC, PSE, UL, ISO 9001:2015 etc.
Q: How long is the warranty period?
Our products come with 12 months warranty and life-time service support.
Q: Can you provide OEM service?
Yes, OEM order is accepted, you could customize logo, package and label.
Q: What’s your MOQ ?
Neutral MOQ: 100pcs (Accept mixed models)
OEM MOQ: 1000pcs
Q: Is your battery wholesale new?
Yes, all of our products with true 0 cycle whole brand new. High Quality AAA battery.
Q: What’s your shipping time？
Sample orders: About 1-3 days.
Neutral Bulk orders: About 3-5 days.
OEM Customized Bulk orders: About 5-7 days.
Q: What payment terms do you support?
T/T(bank transfer), PayPal
Q: What’s your package carton size?
Usually one carton within 200pcs batteries.
Outside Carton Size: 36.2*25.2*28.8 cm; Inside White Box Size: 125*63*12mm
Q: What is your shipping methods?
DHL, UPS, EMS, FedEx, Air freight, Sea freight.
Q: How about the return and exchange policy?
Our products come with 1 year manufacturer warranty and life-time service support. You can return or exchange your items in any of the following circumstances:
- Faulty items (Please stop using the faulty product immediately)
- Damaged items or wrong models / numbers
For more information, please contact Email: firstname.lastname@example.org or WhatsAPP: +86 18823199818